Terms and Conditions

Terms & Conditions

It’s important to be clear on the products and services we offer on our website, https://www.barefacedfitness.co.uk, and other sites we own and operate.

Please see the sections below for the refund policy for each online service.

Physical products can be refunded if the item has proven to be faulty where evidence must be provided.

Each service lists its own cancellation policy whereas certain services can be cancelled if adequate notice is provided, however this is only applied to in-person or live online services.

Online downloadable products cannot be shared or resold on to other parties. Each purchase covers the use of the buyer only.

Copies or shares of content given from any of the Barefaced Fitness products, services or website content is illegal.

90 DAY NUTRITION CLUB (referred to as 90 DNC)

1. Barefaced Fitness believes in its product, which has been applied and proven by clients. It believes the methods work, but only if the Client is dedicated to the process. This includes partaking in accessing the course via the online portal, opening the daily emails and completing the workbooks at the end of the week. All of which can be tracked. Nevertheless, Barefaced Fitness offers a conditional 14-day refund (based that they meet all of the requirements listed above) under the following circumstances:

2. In the event Client desires a refund, Client must make contact to hello@barefacedfitness.co.uk within the first fourteen (14) days from the date that the 90 DNC was purchased. Within this 14 day window, we will schedule a call with Client to discuss the basis for the request, and provide Client with a refund request form, that will allow client to submit any necessary evidence of coursework completed from the first two weeks. Client MUST speak to us to be able to receive a refund. Once a call has been offered, Client must accept and complete the call within 14 days of the date it is offered. Any and all requests for refunds will be decided by us at our exclusive discretion. If a refund is granted, Client can expect reimbursement thirty (30) days after cancellation of programme in the same manner in which payment was made, less a £30 cancellation fee. If a refund is not granted, Client understands he/she remains financially responsible for payment in full of Programme, and as long Client has received the full course, Client has no further recourse regarding refunds.

3. Client understands he/she will be forfeiting any and all access to Programme and benefits if refund is issued, including but not limited to resources, coaching calls and all other information included within Programme.

4. Due to the subjective nature of the Program provided by Barefaced Fitness inability to control Client’s availability, motivation, external forces, financial situation, or level of engagement in Programme, Barefaced Fitness is not able to offer refunds after these 14 days. Please conduct any and all necessary research to determine if 90 DNC is right for you prior to purchasing – after the 14 day period, all purchases are final, and Client is responsible for the full payment of all programme fees, whether or not Client completes Programme. If Client purchased Programme with a payment plan, all payments must be made.

HEALTHY LIFESTYLE MASTERCLASS (referred to as HLM)

1. Barefaced Fitness is not able to offer refunds once Client has purchased access to HLM for any reason, including the inability to obtain access to the site. If Client is dissatisfied with his or her purchase or otherwise unable to view it in its entirety, he or she may reach out to us at hello@barefacedfitness.co.uk.

2. Client further agrees and understands that changing his/her mind about HLM, failing to follow through or understand the details of the course, not experiencing results he/she expected or desired, or experiencing any other similar situations does not entitle his/her to a refund.

ONLINE COACHING PACKAGES

1. Barefaced Fitness wholly believes in its product, which has been applied and proven by many clients. It believes the methods work, but only if the Client is dedicated to the process. Nevertheless, Barefaced Fitness offers a conditional SEVEN (7) day refund under the following circumstances:

2. In the event Client desires a refund, Client must contact us at hello@barefacedfitness.co.uk within the first seven (7) days from the date online coaching was purchased. Client will receive a refund request form to complete, that will allow client to submit any necessary evidence or reasons for cancellation. If within the 7 day window, any and all requests for refunds will be decided by Barefaced Fitness at our disretion. A refund is not guaranteed. If a refund is granted, Client can expect reimbursement thirty (30) days after cancellation of Programme in the same manner in which payment was made, less a £20 cancellation fee plus a £30 fee if a coaching call has taken place.

3. Client understands he/she will be forfeiting any and all access to Programme and benefits if refund is issued, including but not limited to free resources, access to training apps and all other information included within Programme.

4. Due to the subjective nature of the Programme provided by Barefaced Fitness and our inability to control Client’s availability, motivation, external forces, financial situation, or level of engagement in Programme, Barefaced Fitness is not able to offer refunds after these 7 days but you are welcome to cancel via the online portal to cease online coaching after your first month or any month after that. Please conduct any and all necessary research to determine if Online Coaching is right for you prior to purchasing – after the 7 day period, all purchases are final, and Client is responsible for the full payment of all program fees, whether or not Client partakes in the workouts and any advice given as part of the coaching programme.